A modern office, as well as a network of offices and representative offices – is primarily a convenient infrastructure for the work of employees. An important role in this is played by the organization of the work of communication to ensure rapid interaction between departments. The solution for the organization of digital telephony VoIP (Voice over IP) allows you to quickly establish a connection between remote offices and link them into a single structure for flexible interaction. The VoIP solution supports both traditional analog services, for example, communication within the city telephone network and digital, for example, audio–video conferences and communication between representative offices in different countries.
The external environment, improve management efficiency and competitiveness.
Today, the main advantages of IP-telephony should be sought at the level of services and functions. The main advantages of IP telephony for corporate users is, firstly, real savings on long-distance and international telephone calls due to the transfer of telephone conversations via global data transmission networks where there are no tariffs strictly regulated by telecommunication companies. Secondly, the rapid recoupment of capital costs, which is primarily due to the gradual decline in the price of equipment for IP telephony. Third, reducing administration costs, as well as the ability to use new applications and combine voice communication with software applications for the computer.
The main advantages of using IP telephony at the enterprise are broad communication opportunities, through which companies optimize processing costs, accelerate the exchange of information with both internal and
Economic efficiency of using IP-telephony
In October 2009, another Nemertes Research published the costs of various companies for the creation of local IP-telephony systems and the introduction of VOIP-technologies in global networks. The data given below is based not on the prices of producers and their distributors, but on the actual costs of companies for the implementation of VOIP-technologies. Nemertes specialists interviewed 200 IT specialists personally and another 1393 – through an electronic survey.
The study showed that large and medium-sized enterprises with more than 250 jobs spend on the implementation of IP telephony and its support during the first year of operation, on average $ 1113 per terminal. Actual costs are divided into three separate categories:
– implementation costs – the cost of planning, installation and initial debugging (on average – $ 135);
– capital costs – the cost of IP-PBX and telephone sets and (or) softphones ($ 408);
– current operating costs – staff salaries (internal and external). Additional operating expenses – payment to suppliers for service is not included in the figures below (only $ 570).
These figures do not include the cost of upgrading the LAN – $ 421 per user in addition to the total cost.